Great service. Friendly people.
I came to Hendrick Toyota Concord looking for a new truck. I met Shelly Rivera in the parking lot and she showed me the perfect truck for what I told her I wanted. Within 3 hours I had the truck I wanted for the price I wanted and was handed the keys. She did an excellent job syncing my phone to the truck and showing me all the options and how they worked. Thank you Shelly for making my Father’s Day afternoon one I won’t forget!
I wanted to recognize one of your employee at your dealership Ms.Shelly Rivera. Her knowledge, attentiveness, and respect in my car search and purchase was appreciated. I am happy that customer service at Hendrick Toyota in Concord is a priority. I came in thinking a particular vehicle would be perfect for my family's needs but, after speaking to her and listening to her suggestions I was able to make a more informed decision. I felt her attentiveness to my individual needs was key in guiding me to several vehicles until I found the best one for us. I want to say a heartfelt thank you to her and others in the dealership that made this a stress free purchase. Also, my daughter loves the vehicle which is a huge deal! From the King family we say thank you!
A wonderful experience! Everyone was helpful and genuine. Would recommend your dealership to an interested buyer.
Excellent service dept. Woody is great to work with.
My husband went out looking at cars as he had done several times before. After meeting Anthony, he came home and talked about the car he had seen. Once telling me about it, he wanted me to see it; I fell in love with it! Anthony met with us, and from start to finish we had a great experience. Anthony is a great asset to Hendrick. He was very professional, yet personable. We love our new car!!
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