I went to Hendrick Toyota for my 35,000 mile maintenance on my Camry and was really impressed with Abdallah "Abadi" Almasri. He explained what was part of the scheduled maintenance and he pulled up my car's records and went through each line with me with cost totals. He was upfront with me and friendly.
We purchased our 2014 Avalon Hybrid new from Hendrick Toyota of Concord and they have serviced it from day one. Hendrick Toyota has always treated us fairly and honestly. The Toyota warranty covered us when traveling near Wilmington, NC . We lost all of our lights except for brake lights . At 6 PM we pulled into Hendrick Toyota of Wilmington and an hour later were on our way with a new headlight assembly. Superior service! That’s Hendrick Toyota!
Amazing service buying my highlander here. Brian was friendly, understanding and found us exactly what we wanted. Our finance guy was quick and helped us understand exactly what we were paying for and didnt push us into buying more features. Though we did purchase the oil change package because it's so worth the money here!
When I went in for a 5k service on my Highlander on 3/14, I was greeted immediately by Steven Spooner as soon as I got out of my vehicle. He verified my information and changed anything that needed to be changed and then gave me a time reference of about an hour for my vehicle to be ready and let me know what all this service entailed. My vehicle was ready within the specified timeframe and he updated me to let me know that all was well with my vehicle. It is service like that that will keep me coming back! ...
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